Frequently Asked Questions

Prime is an optional paid feature that gives your home more visibility than a standard listing. It improves your property's positioning and prominence on PropertyPal, helping it stand out to more potential buyers or renters.

Previous enhanced listings have received up to 80%* more enquiries than standard listings.

*Based on historic performance of previous enhanced formats. Past performance is indicative only and not guaranteed. Results may vary.

Yes. You can book Prime directly when your home is advertised. Your agent can also guide you through the available options.

Prime applies for 90 days for Sales properties and 45 days for Rental properties from when your Prime advert is purchased on PropertyPal.

For maximum visibility, we recommend upgrading when your home first goes live on PropertyPal.

Absolutely. Simply chat with your agent about the available options and they can book Prime for you on your behalf.

An email promoting your home is sent to buyers who are actively searching in your area. The email is issued by your estate agent and highlights your home to relevant buyers.

The silver package is the most popular option, offering increased visibility with a larger listing and additional photos of your home.

You'll need a PropertyPal account to view detailed performance stats for your property. After signing up, these will appear in your MyProperty dashboard, giving you an overview of how your listing is performing.

Prime is a digital product that is activated immediately upon purchase so that your property can begin benefiting from increased visibility straight away.

Because of this, once your Prime listing has been activated, it is not eligible for cancellation or refund.